At the bottom of a mass email (basic and advanced) there is a section: Address postal inquiries to: Xxxx Xxxxx Powered By This is the US way of spelling of 'inquiries' however in the UK we spell it as ' e nquiries'. I understand this is hardcod...

We are creating an online support hub of charities and it would be great if we could attach personalised PDFs to accounts and then send those PDFs to individual charities by mass email communication

No thank you letter is the same as no donor is the same. Templates are very useful but they still may need a tweak or two. Can you find a way that templates can be amended

When creating a correspondence, like thank you letters, it would be great if a copy of the letter could be attached to the journal entry.

This would allow senders to add first names into subject lines which is proven to increase open rates for emails.

It would be great to know if a constituent opened a email or clicked on a link directly on their constituent record. As it stands, you need to run a report and search one by one of your constituents trying to find their name on the list. This coul...

It would be nice to be able to print one label from the account screen it could have a simple drop down for which persona label to print. This would just allow for a nice simple follow up after a meeting if I wanted to send a constituent a little ...

Would like to add someone's first name for example to the subject of an email. Or the city/country they live in.

In New Zealand the IRD requires emailed receipts be an attachment rather than the body of the email itself. When receipts are manually created using eTap there is an option to attach the receipt as a pdf or to have it as the body of the text, but ...

Currently the email query comes in via eTapestry Automation with the email details but we can't hit reply as it goes to NoReply. Instead we have to forward the email, then copy/paste the sender's details before sending. Very time consuming and dou...