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One-off Cardless Payments by Donors
We have many donors who wish to not use payment cards, nor to set up an ongoing Direct Debit. We do use GoCardless, but one-off payements are not supported in the DIY forms, nor does the API support GoCardless.0
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Multiple eTapestry users per Blackbaud account
We have different security rights for our different programs. We also have some users who work the same role for different programs, meaning that they have two accounts, one with each program and corresponding user access. The new blackbaud login ...0
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Making the Phone column in the Query Preview show any one phone recorded for constituent.
Currently, Phone column only pulls numbers from the default phone field. This seems unintuitive since the default phone field has a column of its own. I suggest coding the regular Phone column to show the first phone it finds on the persona page i...0
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Enable eTapestry Journal Entries to be linked to multiple Tribute accounts when a donor's gift is intended to be a tribute to two separate people in two separate accounts.
This would make it possible to link one donor account to multiple tribute accounts without having to create multiple duplicate journal entries in the donor account for the gift that is intended to be a tribute to multiple people. I could use such ...0
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Automate recording of recurring gifts by standing order
Can Blackbaud add automation to the recording of gifts made by standing order please? Gifts made by standing order are free from payment processing fees which enables the charity to make maximum use of the donation. Some donors request to make the...0
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Skip if Blank merge fields
Please add the feature to the Communications section that if a field is blank (Job Title, Business etc.) that the field collapses so there aren't blanks in my Word document or envelope. I found this feature helpful in Raiser's Edge and now that I ...0
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Make the receive download and auto email send process on a one-off email and/or letter a one-step process.
The process of sending either a one-off email or letter is too time consuming because the program currently requires that the user first download the letter, then start the process all over in order to auto email the document. This should be a one...0
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Scheduled Generating of Non-Email Documents
My organization sends about 8 different types of thank-you letters for donations, so generating all of those letter exports and labels ends up being one of the most time-consuming parts of my day. It's cool that I can set up emails for off-hours b...0
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Anonymous Donation that is actually anonymous
We really need an option to create anonymous donation options where the organization doesn't receive all the information from the donor. Some people truly don't want the org to know where the money came from. Why is there no option where the donor...1
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Adding field to reports: HH Last Soft Credit Received
Currently, soft credits don't show up in reports for HH Last Transaction Received, which is immensely frustrating.0