We're using DIY forms so our volunteers can complete their application on line. Many of our volunteers are retired and do not have a work phone, so having the required phone be a work phone doesn't make sense.  I labeled the field Home Phone to make sure they would have something to enter AND put a note that it was OK to include your Cell phone as your Home phone if you had no land line. (Confusing already!). Many people do not wish to be bothered at work or work from home. Having the work phone as the default, required phone number is not logical or helpful. Now our data entry person has to move the information from the Work Phone field to the Voice field. Also, we already have several hundred volunteers in the database with their Voice, Mobile, and Work phone entered in the Persona Contact section, so creating defined fields for phone numbers doesn't make sense.