One customer recently signed up to a regular donation through a DIY form. We have connected with GoCardless in order for us to collect DD payments. The customer wanted to change their DD from an annual payment to a monthly payment, but there was no way of doing that from e-Tapestry. I had to cancel their DD on GoCardless and set up a new payment plan for them.

However, this hasn't fed through onto their e-Tapestry journal. It still has a recurring scheduled annual payment set up.

It would be good if there was a way of GoCardless feeding this back through to e-Tapestry.