Customer service representative assigned to each account.

I've been trying for 6+ weeks to get a straight answer from someone and no one seems to want to help me. I've had nothing but one run around after another. I think every 'Contact Us' on our login page should have a direct contact person/account manager to reach for something other than database inquiries. I don't want to know how to use the software, I want answers to MY account that I pay for every month. 

  • Guest
  • Oct 13 2015
I have no idea what to pick
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  • Guest commented
    March 11, 2016 20:31

    Wow Mike, did you see how long it took you to respond to me? No wonder it's a cluster for customers like me to get help. 5 months...hmmm.

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  • Mike Rusche commented
    March 11, 2016 19:51

    I apologize for your frustration and the delay in response.  I have sent your request to the appropriate person.

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