Change the position of the "Payment Method" pop-up.

Currently the Payment Method pop-up shows up at the top of the page even though the "Submit" button is at the bottom of the page.

As a result, when using the system on the phone, the pop-up is not visible unless one scrolls up after clicking the Submit button. This creates some confusion as some of our donors think that the page froze after clicking the Submit button as they would not have considered scrolling up and hence would not have seen the pop-up.

I suggest that the pop-up be displayed at the bottom of the page so that it appears as soon as one clicks the Submit button on the form.

  • Guest
  • Nov 16 2020
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  • Mike Rusche commented
    December 07, 2020 21:09

    This sounds more like a support issue. Would you be able to submit a support case so that we can take a look at this? If not, please contact me directly at mike.rusche@blackbaud.com so I can get it taken a look at. Thanks!