We have a scenario where a parent purchased sweatshirts for their child in September (money in), did not recognize the transaction so reported it to their credit card company in December as fraudulent (money out), then in February when we investigated and notified them that they had not paid for the sweatshirts they received they called their credit card company back and had the chargeback reversed (money back in). There is no way to enter this February transaction that shows up in BBMS into eTapestry. If I reverse the December disbursement in eTapestry, my December books are off. The best solution chat support could offer was enter it as a Gift in February when the money came back in just so cash reconciles, but we shouldn't enter a purchase as a gift, obviously. There needs to be a way to reverse an eCart refund/disbursement manually that does not involve entering it as a Gift.