While our charity client was initially advised that Blackbaud's system matches its competitors, we're encountering notable limitations, particularly with the advanced mass email setup in eTapestry.

For the web-based version of the email, a number of image assets are being blocked by the current restrictive Content Security Policy, which is primarily favouring US-centric domains (.com and .net). Our UK-based charity client, who use a .uk domain, faces challenges in serving custom email headers and footers. For the time being, we've had to rely on a .net domain, which isn't ideal. To truly cater to global partners, Blackbaud should consider a more inclusive domain policy. I was very surprised to see that at least the primary country specific TLD's aren't covered (i.e. .co.uk, .fr, .es, etc).