Donor Cover checkbox

The current default on the Donor Cover payment page is to have the checkbox for fees checked so that fees are included in settlement. This is confusing to some donors, so we would like to have the checkbox left blank so that the donor chooses to cover the fees or not.

  • Kevin Simpson
  • Nov 20 2023
I have no idea what to pick
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  • Guest commented
    30 Aug 19:06

    This would be a really simple fix for Blackbaud and I don't know why they would not fix this up really quickly. People feel much better about having the option to cover or not, as opposed to being locked in and intentionally having to opt out. This is a no-brainer.

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