Page jumps when selecting Data Source in Gifts

The page extends at the bottom and jumps down automatically every time a change is made in the Data Source field when entering a Gift. Whether selecting the field, or checking off one of the options. This became the issue after the most recent update last weekend. Please remove this feature, it's disruptive and annoying to have to scroll up a few times, plus it makes the task that much longer. It makes the work harder, not easier. Also, what is the point of making the check box larger only to disable the option to click on it? Thank you.

  • Guest
  • Oct 30 2024
  • Completed
Data Entry
  • Attach files
  • Admin
    Kimberly Hammer commented
    November 20, 2024 18:28

    Thank you for your patience while we resolved this bug. Last night we released a fix, but you will likely need to clear your browser's cache to see the fix.

    Here are the steps in Chrome:

    1. On your computer, open Chrome

    2. At the top right, click the three vertical dots and select Delete browsing data

    3. Set the Time range to: All time

    4. Make sure the box is checked next to Cached images and files

    5. Click Delete data

    6. Quit Chrome

    7. Reopen Chrome


    Here are the steps in Firefox:

    1. On your computer, open Firefox

    2. At the top right, click the three vertical lines and select Settings

    3. Click Privacy & Security on the left side

    4. Scroll down to Cookies and Site Data

    5. Click Clear Data

    6. In the Clear browsing data and cookies dialog, check the box next to Temporary cached files and pages

    7. Click Clear

    8. Quit Firefox

    9. Reopen Firefox

    Attachments Open full size

Related ideas