It could be a time zone issue. Our eTap account is set to Pacific Standard Time (Vancouver) while online donations only seem to count up until 8:59pm PST in our Blackbaud BBMS account which seems to operate in Eastern Standard Time (Toronto). Which is the same as when someone sends an e-transfer after 9pm PST or on a weekend, it show up in our bank account as a transaction on the following business day.
It could be a time zone issue. Our eTap account is set to Pacific Standard Time (Vancouver) while online donations only seem to count up until 8:59pm PST in our Blackbaud BBMS account which seems to operate in Eastern Standard Time (Toronto). Which is the same as when someone sends an e-transfer after 9pm PST or on a weekend, it show up in our bank account as a transaction on the following business day.