Allow Users to Write Off Just Unpaid Portion of Pledge (Rather than All or Nothing)

Sometimes grant or donor pledges are not completely fulfilled for a variety of reasons. Currently, our only option is to write off the entire pledge.  While this retains the payments collected in our organization's "Total Received" figures, it results in inaccurate agency totals for  "Balance Due."  For example, let's say Foundation A pledged $100,000 and paid $30,000.  They still owe $70,000. Foundation B pledged $50,000 and paid $25,000. They still owe $25,000.  The agency's combined Balance Due figure is and should be $95,000. However, we learn the balance of Foundation B's pledge is now no longer collectible. In writing this off, the agency's overall Balance Due now becomes incorrect, reading $45,000 (the original $95,000 balance due minus Foundation B's entire pledge.)  This figure should really be $70,000--we still expect Foundation A to pay!  If we don't write off the amounts, then our Balance Due is inflated. Either way, the total "Balance Due" for the agency becomes unusable / inaccurate and we resort to manually calculating projections.  We'd love to see the potential to write off only what is uncollectible, so that we can quickly see where we stand in projected income / potential donor follow up.

  • Jennifer Sholund
  • Aug 3 2016
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