Allow the ability to disable duplicate check process | eTapestry Ideas

Allow the ability to disable duplicate check process from updating existing accounts or adding new from online donations without asking first.

It wouldn't be a problem if the system was foolproof. But it's not.

Guest
Sep 26 2016

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Jamshed Mulla commented

February 06, 2020 16:41

Related topic, i just posted. When checking for duplicates, ignore +4 digits for ZIP code. We had a duplicate account created because donor used 5+4 instead of only 5 on the original account.

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Guest commented

September 30, 2016 00:31

Agreed, we have had donations go into the wrong accounts and the names did not match at all. I think the name field should be a mandatory match. I know how duplicates work but I think it should work differently.

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