Allow the ability to disable duplicate check process from updating existing accounts or adding new from online donations without asking first.
It wouldn't be a problem if the system was foolproof. But it's not.
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Guest
- Sep 26 2016
Related topic, i just posted. When checking for duplicates, ignore +4 digits for ZIP code. We had a duplicate account created because donor used 5+4 instead of only 5 on the original account.
Agreed, we have had donations go into the wrong accounts and the names did not match at all. I think the name field should be a mandatory match. I know how duplicates work but I think it should work differently.