The "Create Journal Contact Record" should be checked by default.

If a user sends an email and does not check the box, it's gone. It should be checked by default (or at least give admin that option) and could be unchecked if the journal record is not necessary.

  • Ellie Hinrichs
  • Sep 25 2017
Communications
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  • Janette Layton commented
    03 Sep 17:59

    This was suggested 8 years ago and nothing has happened. I realize that it may be because there aren't a lot of people that email out of etapestry (though I don't know why, as it makes it so easy to keep track of emails sent to constituents). I completely agree with Ellie's suggestion. But if that isn't feasible, then AT LEAST move the check box up above the message box so that it is seen. As it is now, if you don't scroll down below the box you type the message into, you don't even see that option.

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