Sometimes grant or donor pledges are not completely fulfilled for a variety of reasons. Currently, our only option is to write off the entire pledge. While this retains the payments collected in our organization's "Total Received" figures, it resu...

I had a Board of Trustee Member email me and let me know that they wanted to change their one time gift into a reoccurring gift. I know that we would have to be able to attach a proof that the donor wants to have it changed. This way it would cove...

Currently there is no way for us to map individual pages, only events that eTap identifies itself. So we can't currently separate in-mem income from community fundraising income - the only way to do o is manually which is incredibly time consuming...

Ability to choose different email templates in DIY forms to match the information donors input. So we can send a different thank-you email to donors setting up a regular gift, to those setting up a one-time gift

I export to excel files for mailings a lot. I love the fact that the new query results page lets me decide which fields to add or delete from the results of the query. It makes the name of the file unique when it is exported, as it inherits the na...

Instead of creating a query and running a report, it would be extremely helpful if there was a file export button on the top of the journal page in eTapestry. That would really streamline the process.

I give my board members assignments for thanks/ask calls in the calendar widget (sent as calendar items) in their user accounts. Some of them only use the mobile site (using their tablets) and do not have an easy way to view their assignments with...

There used to be a category called eTapestry Standard Exports. Under that I could export all Relationships based on a query. That no longer shows up. I need this export to be back on the menues. Why was it taken off ?

Our organization/school wants to update accounts with new emails, through an import. But not replacing the information/previous email, and not merge, which wouldnt add a new email either.

I understand not being able to change the default choices of $25, $50, etc - but why does the amount field auto populate with the amount of $30? It seems confusing since that isn't even one of the default options.