Often when orgs do campaigns, we like to customize the thank you letters for that campaign, so it makes sense to add Letter as one of the fields you can set a default for in the eTap/JG integration.

I would like a way to customize the subject line of emails to include the account first name

Please allow the dimensions of an image in the header of a DIY Form to be adjusted, or deleted altogether. Our logo has changed and is rectangular, where it had been square before. I cannot add our logo to the header as it's not able to be resized...

When sending an Advanced Mass Email the Tracked Opens report shows the time of email opening in the recipient's time zone. This is very confusing and can show times in the future as far as the sending system is concerned.

I would like to set the price of a ticket on event registration pages. Otherwise customers have to fill in the price themselves. This registration form is too similar to the donation form.

We like being able to automatically generate a Journal Entry to log the creation of a Document. But the system-generated Notes with multiple lines of template & query information clutter our Donor reports, for example, that rely on the Notes f...

For example, if I add a journal record to a constituents record but know one of my colleagues is also having a conversation with them, I have been sending them an email to let them know what conversation I've had with them, however it would be muc...

It would be really helpful to have generated letters and receipts automatically upload to the account for record keeping. It can be a bit time consuming to upload for each individual constituent.

Some email providers count emails as opened when the recipient scrolls and sees a preview of the email. This skews the actual open rate of the e-blasts. Is there a way to eliminate this double open rate to only count when the e-blast is actually o...

I've built a few email communications that utilize the "insert letter widget" table. When I try to include the Start time and End time for calendar items, there's no way to only get the TIME, without it being in a DATE/TIME format. It makes for a ...