Thank you letters to our churches on monthly basis for volunteer hours and # of volunteers from their church. Now generate letters from letter template with blanks for hours and # volunteers to a Word document and manually add the numbers from my ...

To be able to post news articles that we come across for workers at our organization that relate to our mission.

We have multiple items in our cart/estore so it would be nice if we could have different letters associated with them as the have different purposes. It makes it hard to use the cart for relevant follow-up content.

If the sender forgets to set this field to the organization, the replies to a large email campaign may all come to the individual sender

Without this field one has to go to ones email application for a parallel message explaining the test message and what is expected from the recipients

Attachments in mass email communications just come out as the name of the file, rather than a picture preview like Gmail and Outlook do. I think it makes people wary to download the attachment.

Using the phrase 'mass communication' goes against what a CRM is designed to do - which is help charities to know their supporters better and give them a personalised experience. I worry 'mass communication' will make supporters feel one of many a...

I really like all of the options on the template designs. We would use these for donation thank you acknowledgments but always need to add in the donation amount and funding field.

many of our recipients use software to read their emails for them. I cannot use drag and drop for our emails if there is no text version, but the classic versions look terrible. I am having to use mailchimp instead for the time being.

We need a way to view e-receipts created via Communications prior to the email being sent to confirm the correct data appears in the receipt. We also need a way to obtain a copy of the email after it is sent for documentation purposes. This could ...