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Eliminate duplicate tax receipts that must be issued for Merchant Services donations
Merchant Services is linked to our web site which collects funds and issues receipts to the donor. These receipts are not numbered so have no value for tax purposes. When a tax receipt generation process is run it produces exactly the same documen...0
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Create a mass email resend option for non-openers.
It would be useful to resend an email to those who have not opened it without resending it to the entire segment or database. Organizations and donors/volunteers would benefit from smarter communication, and the elimination of unnecessary emails t...0
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Having the option to create PDFs for Drag N Drop Templates
Some users may want to download the template as a pdf to upload to a newsletter page library on the website.0
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Ability to send notification for tribute letters
It would be so helpful to have the ability to send notification letters to honorees or families of deceased when a tribute was made. You currently have to track donations of this kind in a separate spreadsheet and then create a merge document. Thi...2
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add ability to insert user defied fields in drag and drop templates
The drag and drop templates are so much better than the regular newsletter and document options, BUT I would like to personalize them in the same way. I would like to add Class Year and Maiden Name, etc.0
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Allow formatting the width of the table generated by the entry list widget within a letter
When adding a table to a letter using the entry list widget, you can't format the width. Consequently, even if you just have 2 columns, they stretch across the entire width of the page, which doesn't look very good. It would be nice to be able to ...0
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Allow mail merge in email subject lines
Please create a feature to allow the use of merge tags in email subject lines. This will allow us to send highly personalized emails to donors, encouraging greater retention. Right now, we have to send a lot of manual emails out as we want them...0
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Add hover fields to identify "style blocks" on templates
There is no description to go with any of the template style blocks. If I'm looking for a particular block layout, I have to select each one and hope it's the style I want. If there's an existing block I'm using that I want to duplicate, I don't k...0
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ability to set up automated emails based on geographic location
Not-for-profits would benefit if, when people sign up to receive e-newsletters or alerts, there can be different versions of an email automatically sent out to them based on their geographic location. If people know the not-for-profit is already d...0
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Add bcc functionality to email templates and auto emails in eccomerce
This would be useful to be able to track and keep copies of all communication sent to a contact account. Our org logs all acknowledgemtn and receipt letters for each donor, and the missing piece is copies of emails sent automatically for online do...0