It would be great to give the ability to encrypt scheduled emails. Especially those sent to staff. Staff likes to receive an email with yesterdays or last weeks donation information, but it should be encrypted since it is confidential information....

When copying a home/primary address to former, the opt out date changes to the current date in the former persona, and records the current user as the person that opted the account out. This creates conflicting info within an account's personas. T...

Being able to have additional fonts that can stick to branding of a company would keep our charity consistent and allow us to use eTapestry more for emails

I would like to see a preference centre for when a recipient wants to unsubscribe from an email, as we have multiple mailing lists that are for very different purposes and by only allowing a overall opt out option we are loosing many contacts for ...

Please add the feature to the Communications section that if a field is blank (Job Title, Business etc.) that the field collapses so there aren't blanks in my Word document or envelope. I found this feature helpful in Raiser's Edge and now that I ...

The process of sending either a one-off email or letter is too time consuming because the program currently requires that the user first download the letter, then start the process all over in order to auto email the document. This should be a one...

My organization sends about 8 different types of thank-you letters for donations, so generating all of those letter exports and labels ends up being one of the most time-consuming parts of my day. It's cool that I can set up emails for off-hours b...

We send multiple types of email mailings, at the moment if they 'opt out' they are opted out of all mailings. We are using a workaround (reporting, consent field and re-ticking the opt out) to send constituents different types of mailings. But the...

It would be helpful if when you open the list of email recipients just before you send you can deselect the ones you wanted to. There are often instance when one or more individuals should not be part of a particular correspondence but belong in t...

It is easy to forget to tick the "save to journal" box when sending an email to a constituent. It would be very useful to allow this to be ticked by default. I would suggest an option on each user's profile to enable this.