Import data from another program does not have account number

When importing account information and single gift, you can check the key box to check for duplicates on account information but not gift information. Choosing ignore import data for duplicate account info does not remove potential duplicate gifts.

We use eTapestry to track our membership via online DIY forms. When a parent registers an account is created in the parent's name. Then when they register a child the system assume that the child is the parent and adds the journal entry to the par...

Our organization participates in a marathon fundraising event each year where we receive donations from 60 or more donors that contribute to participants on our team. At the end of the event we receive a check from the organizer for the total amou...

We get several check donations from our Hospice Home of Hope that are given in memory of a loved one who has passed away. The data entry can be time consuming in our day. We would like to know if eTapestry supports a check reader to help streamlin...

When user ID and password are saved in the browser (doesn't matter which browser), the user ID and password are populated in the account settings page. When making changes to an account, these have to be removed before saving. IMHO ... As a long t...

After setting up an account, the long and envelope salutations should update if you change the title. They do not now.

Currently there appears to be no way you can set a default option on a DIY drop down menu. For example, on a membership DIY form, for membership, there may be several options. Good marketing would dictate the ability to select a default option (as...

We have donors who give to various areas within our ministry each month. It would be extremely beneficial to have the capability of setting up a recurring gift schedule with segments, instead of entering the data repeatedly for each segment.

I know that when you are finished entering a lot of text in a UDF text field, for example, and hit save the text wraps for easy viewing. The issue is when EDITING the text: it appears as one loooong string that runs off the page making it VERY dif...