often times there are elements (logos, signatures) that look enlarged from the mobile view for our team vs. what we see on our laptops/web view. It would be incredibly appreciated for this to resolved. Creative image impacts our branding and this ...

At the moment if a user has a Gift Aid declaration it seems all future donations will have the box ticked by default. If someone then make a non gift aidable donation, such as donating some collected income or legacy it has the potential to be inc...

We have many donors who wish to not use payment cards, nor to set up an ongoing Direct Debit. We do use GoCardless, but one-off payements are not supported in the DIY forms, nor does the API support GoCardless.

We have different security rights for our different programs. We also have some users who work the same role for different programs, meaning that they have two accounts, one with each program and corresponding user access. The new blackbaud login ...

Currently, Phone column only pulls numbers from the default phone field. This seems unintuitive since the default phone field has a column of its own. I suggest coding the regular Phone column to show the first phone it finds on the persona page i...

This would make it possible to link one donor account to multiple tribute accounts without having to create multiple duplicate journal entries in the donor account for the gift that is intended to be a tribute to multiple people. I could use such ...

Can Blackbaud add automation to the recording of gifts made by standing order please? Gifts made by standing order are free from payment processing fees which enables the charity to make maximum use of the donation. Some donors request to make the...

Please add the feature to the Communications section that if a field is blank (Job Title, Business etc.) that the field collapses so there aren't blanks in my Word document or envelope. I found this feature helpful in Raiser's Edge and now that I ...

The process of sending either a one-off email or letter is too time consuming because the program currently requires that the user first download the letter, then start the process all over in order to auto email the document. This should be a one...

My organization sends about 8 different types of thank-you letters for donations, so generating all of those letter exports and labels ends up being one of the most time-consuming parts of my day. It's cool that I can set up emails for off-hours b...