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Let us export journals!!!!
We would like to export entire journals for individuals, but it is very cumbersome to create a new query for each person!! Please let us export journals, including soft credits, etc!!! -
Gifts Received should NOT double count tributes
Currently, if you query on gifts received, it will count any gift received AND it will count an additional amount if that gift is linked to a tribute. We just spent a day figuring out where and why an extra gift was appearing in our queries/report... -
mass deleting accounts
We need to clean up our database in line with GDPR - not being able to mass delete accounts based on account number and last name is really annoying and makes it a long manual task. There are simple ways to do this using other databases, which sti... -
The UDFs on our DIY form confirmation emails need to print in the order they appear on the DIY form instead of in alphabetical order.
When a constituent fills out one of our DIY forms online, it comes to me in an email with all the responses in alphabetical order instead of the order it is in on the DIY form. This makes the responses really strange since they are out of order. I... -
No More Pop-Up Window in Checkout Process
Frequently fielding calls from donors who have significant issue with the new pop-up window that occurs during checkout with DIY forms in eTapestry. For the many people that use pop-up blockers, no window appears at checkout for them to enter thei... -
Automatically submit unresolved tickets to the idea database
When a customer is working with a representative and they can't solve the issue because of system capability, instead of asking the customer to take the extra step to submit an idea, it could be auto submitted instead. -
Allow recurring option in in eStore (cart) and/or recurring split gift in DIY forms.
We have donors who want to give monthly to multiple funds. DIY forms do not allow multiple funds to be selected while the eStore (cart) does. And the eStore (cart) does not allow recurring transactions while DIY forms do. It would be much more don... -
Giving option along with purchasing a ticket
When purchasing a ticket on a DIY form, many organization would find it useful and convenient for donors to add an additonal donation to the organization or event. Instead of having to go to another page after purchasing your ticket, it can be don... -
The is the same request as was put in over 8 years ago in I-267 for journal screens
Having to click LOAD MORE to get to the first journal entries in an account is frustrating and time consuming. But the other thing that is frustrating is that this was brought up over 8 years ago and nothing has happened. When the Idea Bank was fi... -
JustGiving Integration issues
After the integration with eTap and JustGiving, which on the surface seems really good. I have found that when the overnight import occurs the JustGiving regular donors we have are not imported into their existing eTap record (with their recurring...
