We delete accounts for families that have graduated out of our school district. In order to delete a record we have to delete each transaction in their journal first - which can be very time consuming! Id' love to see a box next to each journal en...

We have compound query upon compound query. For those in the field who have SQL experience it would be great to have an advanced SQL builder (or even a SQL entry field). I think this would reduce the need to have to create multiple compound querie...

DIY forms allow for checkout of items and collecting payment, but no way to ever discount a payment.

Apologies for leaving this here as it's not really a new idea. It is a piece of feedback. Every time I have ever worked with a human Blackbaud agent they have been very helpful and done a great job. Your AI agent is not helpful at all (it's not ju...

I understand why digital wallet options may not be able to be used to make a recurring donation, but it is frustrating that including the recurring gift option on a DIY form means that the digital wallet options no longer are available for one-tim...

My organization always uses one font (Palatino), which isn't offered in the choices currently. This is pretty important to our brand and a tiny thing on eTap's end that would make a big difference for our ability to use eTap tools to their full po...

Had a third option on the duplicate report to create a relationship between the accounts.

EXAMPLE - a gift from a fund at a community foundation could be applied as a payment on the event sponsorship pledge that a donor has made to us, but paid through their donor advised fund at a community foundation.

It would be great if there was an option in the DIY online forms to add a place where donors could choose when they want their monthly gifts to be withdrawn. We've had donors call or email in asking for us to change the date for them because they ...