I have been without the database for over 5 hours now. A work day down the drain. Can't even login to blackbaud to contact support because the login does not work. Unacceptable.

When you run the Tribute notification export report, it pulls the "pledge date" instead of the receipt or donation date. Could you fix this?

In strategically reviewing and prioritizing our donors, we run various custom reports with many of the very useful summary fields eTap provides (lifetime received and soft credited, largest gift received, last received, etc.). One important piece ...

add wildcards (i.e. donor name and amount) to the Form Settings field 'Send your organization a confirmation email?'

an embedded form does not appear with an https green lock . As official looking security statement at the top of the form would be helpful.

When making a relationship, in the search popup window screen to find the connecting account, would like to have ability to add columns to differentiate between accounts with the same name.

It would be great to be able to share your homepage dashboard with people in the organization that do not have access to the database. While I can print screen and save into a doc I have to take multiple screenshots and combine them.

This is needed so that we can be confident the DIY form works all the time, for all constituents.

Participants need to be able to retrieve information on who they have sent emails to on their Fundraising pages. Adding a reporting page so they can run a list of who they have sent correspondence to would be beneficial.

When creating a user or consituent account there is the option of saying when the account & persona is in effect from and to. This is really useful - but the account page only shows the month and day, not the year (in US mm/dd order). We very ...