This allows consistency in knowing that the donor was thanked and with what template. While this can be done with a mass update after the fact, it would be better to have the acknowledgement recorded as it happens.

We have donors who would like to make one monthly recurring gift but split the transaction between multiple funds. It would be easier (and more cost effective) for them / us to be able to set up one recurring gift with a split option rather than 2...

I was told that Blackbaud is completely unable to help me with my major database issue because the system does not have the capacity to run user activity reports beyond the last 30 days.

I would love to be able to archive or delete unnecessary images from the drag and drop email function. We have MANY old images to sort through.

It would be helpful to have a link you can click from a specific DIY form that would provide the names of donors who have made a donation through the link. While we can run a report to gather data about totals earned, some event hosts wish to pers...

I can't believe this isn't already possible somehow but you cannot delete or sort images in the Communications section and the entire thing quickly becomes unmanageable. This is a basic 1990s era feature that I am stunned to learn does not exist. ...

We have several relationships where neither account is the primary - but we would still like to be able to see at a glance from both accounts home dash that there is a relationship, without having to log into the relationship field. Could we pleas...

When creating event registration forms, it would nice to have the ability to limit the number of tickets available for each tier.