I saw another non-profit (Arizona Humane Society)who is using a different Blackbaud product be able to offer e-cards to their online donors. Once a gift has been made, they have the option to send an e-card to notify the donor that a gift has been...

New Drag-n-Drop Email Template and New Document or Classic Email Template are very clunky to use. IT is much easier to make a file (such as a newsletter) outside of etap. But then it would be nice to use file and send to the constituents.

It would allow a donor to share details of a donation if they want to, in support of your event or campaign, on their social media page (eg Facebook, Twitter, Instagram). Everyone benefits.

It would be helpful if monthly recurring donors could go online and alter their monthly recurring gifts, ie increase the monthly donation amount.

We are creating an online support hub of charities and it would be great if we could attach personalised PDFs to accounts and then send those PDFs to individual charities by mass email communication

No thank you letter is the same as no donor is the same. Templates are very useful but they still may need a tweak or two. Can you find a way that templates can be amended

Currently there are few options for customizing the format of templates for Word/PDF printing in the current version of the editor. Trying to create a professional looking letter with correctly sized images and properly marginalized text is not ve...

This would allow senders to add first names into subject lines which is proven to increase open rates for emails.

Newsletters are multiple pages and disjointed when added to a website. A link would make it seamless, literally

In New Zealand the IRD requires emailed receipts be an attachment rather than the body of the email itself. When receipts are manually created using eTap there is an option to attach the receipt as a pdf or to have it as the body of the text, but ...