At blackbaud, with eTapestry, you must be really pushing your customer service reps to get through as many chats as possible. It seems as though every time I chat with someone, I ask my uestion and they give the answer and before I can ask another...

By embedding a code on a DIY form which is unique to the constituent's ID the response from the form will be automatically added to the correct account 100% of the time. This eliminates the risk of the information collected on the form being added...

please update twitter logo on social media links to the bird not the t The bird is much more recognizable.

When we receive an online submission, we receive an email with the submission details that starts with "Congratulations!...." The problem is that we use our online form for people referring to our Hospice service, therefore congratulations seems r...

It will be great to have a query that updates e-mail addresses for our database. Similar to the one that updates physical address.

We use the template to create Thank you letters to donors, and we would like to use the Caviar Dreams font as it is the font our organization uses.

DKIM will help with improving deliverability of messages sent through mass email on etap. It is desperately needed.

Calendar invites to our Board, with accept or deny options

It would be great to give the ability to encrypt scheduled emails. Especially those sent to staff. Staff likes to receive an email with yesterdays or last weeks donation information, but it should be encrypted since it is confidential information....

When copying a home/primary address to former, the opt out date changes to the current date in the former persona, and records the current user as the person that opted the account out. This creates conflicting info within an account's personas. T...