In emails that look like letters and start with Dear FIRST NAME, it would be helpful to have the option to insert "Friend" whenever FIRST NAME is blank. That is something standard we have always done in other software. We don't have many but it av...

I have already created multiple tickets on my event registration form. I now need to add another ticket value, but I need to keep the ticket values in increasing numerical order. It would be much more convenient if I could add the new ticket value...

Will consider another donor management system if eTap can't provide.

Allow for cryptocurrency to be donated and processed via BBMS

We are allowed to reorganize a constituents home page by moving the selected tiles in the order we would like them to be displayed for viewing. Unfortunately, we are unable to print a summary report that reflects the customization we created. The ...

When users are automatically logged out after a period of inactivity, the window should revert back to the log in screen so that you know you have been logged out. I recently spent half an hour making changes to a template that I had open in a wi...

I created an event registration page today and spent a whole day trying to figure it out. It is not user friendly. Now I understand that I have to set up user defined fields separately, but why make it separate, and why not call everything by name...

We have many donors who wish to not use payment cards, nor to set up an ongoing Direct Debit. We do use GoCardless, but one-off payements are not supported in the DIY forms, nor does the API support GoCardless.

We have different security rights for our different programs. We also have some users who work the same role for different programs, meaning that they have two accounts, one with each program and corresponding user access. The new blackbaud login ...