would allow you to change the default Donation Frequency and Payment Type on DIY Form.m

The Default for Donation Frequency is set to One Time and all of our giving levels are for monthly recurring donations so having the ability to change what is defaulted would take off one step for the donors and eliminate people accidentally making a one time gift when all but the 2 of the 6 are recurring options. Having the ability to set the default Payment type to an EFT rather than a Credit Card would allow people to be more aware of that option and when they use EFT over CC we save on CC fees and don't have to worry about updated people CC information all the time.
  • Guest
  • Aug 7 2015
  • No Plans to Change at This Time
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  • Admin
    Mike Rusche commented
    March 10, 2016 18:39

    We have no plans to change this at this time.

  • Jeff Jackson commented
    March 10, 2016 19:35

    This is very disappointing that you've decided to not fix this. The default option of One-Time makes no sense. Even Blackbaud encourages us all to ask for monthly donations which we are doing, but your default of One-Time makes this less than intuitive for donors.

  • Ian Howlett commented
    April 19, 2016 15:24

    Please, please, PLEASE reconsider this issue.  

    THIRTY FOUR votes is quite a lot, surely.. 

    -add a tick box for 'make default' or

    -make the list sortable by the user or..

  • Ian Howlett commented
    April 19, 2016 15:40

    see https://etapestry.ideas.aha.io/ideas/ETAP-I-164 for more people that want it

  • Meredith Brown commented
    July 14, 2017 19:48

    From Blackbaud Institute's "Sustainers in Focus Part 2: Proven Practices for Success" report: "The most appropriate and effective way to encourage sustainer giving for new or retained donors is making it the default donation option on the website."



  • Sarah D commented
    December 28, 2017 20:25

    Yes! Please! We want to launch a campaign specifically to obtain more monthly donors. We aren't taking away the option of one-time giving, we just want it set as the default. I don't understand why this is such a big deal to change.

  • Jackie McKool commented
    September 04, 2018 19:48

    Yes, please reconsider!!

  • Scott Nichols commented
    June 26, 2019 23:49

    Change! Change! Change!

  • Helen Perham commented
    August 06, 2019 15:12

    Please change this!