The new version of outlook doesn't appear to allow the coms addin which is where the eTapestry plugin sits. Eventually the new outlook will be forced upon all of us, so will a new version of the outlook plugin be rolled out to make it compatible?

I like the old way of setting up the number of Journal records... it takes up too much time to hit the "load more" button, for every 20 records! This has really slowed down productivity!

The tracking of letters would be much easier if they were back in Journal with the gifts/payments. Now we have to switch between tabs to see if a letter was generated after a gift was made. Ideally all personal communications would be in Journal, ...

It is unfortunate the only ways to update credit/debit card information is to stop the recurring gift and have the donor re-do it or for the donor to provide their credit card information to staff. The latter seems like a PCI compliance issue. I d...

Admins should be allowed to delete UDF's. There are security measures for a reason, but this is not one of them. Maybe asign an extra password to this option or something, but admins should be able to delete, not just disable UDF's that are set up...

We would like to be able to convert an ongoing recurring gift to a pledge payment or a pledge schedule. We currently aren't able to utilize the pledge feature due to this oversight. We see the value of utilizing the pledge system within Etap but w...

We have donors who prefer to make their contributions through our website. A problem occurs when we have a donor set up a recurring gift that he or she would like to go toward his or her pledge. Converting individual gifts to pledge payments one a...

The idea is to split the journal entries when a donor selects to pay for fees. Ex: instead of a journal entry showing $518.45 as one entry, show a split of $500.00 and $18.45. With the current process, my organization has to delete and recreate jo...

It would be great if I could include attachments when I do bulk donation uploads (images of cheques and receipts generated outside eTapestry.)

We have several situations that involve an individual making a pledge, but the pledge payments come from other entities such as their sole ownership business, a donor advised fund at another charity, a spouse or family member, etc. Currently, pled...