It is unfortunate the only ways to update credit/debit card information is to stop the recurring gift and have the donor re-do it or for the donor to provide their credit card information to staff. The latter seems like a PCI compliance issue. I do not ever want access to donors' credit card information.

There should be a way for the donor to be automatically notified via email when a card is about to expire and provided a link to update the card information themselves. This doesn't seem like an extremely complex solution. Perhaps Blackbaud can use some of the new enablement fee to implement this new feature.