The tracking of letters would be much easier if they were back in Journal with the gifts/payments. Now we have to switch between tabs to see if a letter was generated after a gift was made. Ideally all personal communications would be in Journal, and Mass Interactions would be just that.
Instead of splitting the journal contact logs by mass interactions/one off's - define it differently but keep the journal continuous.
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The new Mass Interactions "feature" makes work MUCH more cumbersome open to error
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Allow Mass Interactions entries to be moved back to Journal
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merge mass interactions and regular journal!
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Move thank you letters from Mass Interactions back to Journal
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