When creating user defined fields for a DIY form that does not capture any financial information (aka a volunteer registration page), it is impossible to make the field required without triggering a back end requirement when creating new entries. ...

Etapestry shows accounts with different addresses as duplicates when you only use 'address' for the key. For example, it shows 1234 Easter Seals, Houston, TX 77027 and 1234 Valley Forge, Houston, TX 77024 as duplicate accounts even though the addr...

When I pull reports from eTap and send them to Excel it always groups the full address together. For the purpose of mailings a lot of mail houses need these separate. There should be more than one giant box to load with the address lines

To prevent human error, you should add an un-do function for mass updates. Many small non-profit organizations cannot afford to pay eTapestry for a database reset, especially if it's over a non-critical error.

Instead of simply allowing for the creation of new recurring gift schedules this will allow users to add the payments for these schedules such as mass importing recurring gifts from Go Cardless, Stripe etc.

If there are more than one category of constituent (separated by "status"), there may be User defined fields applicable to one type of constituent but not another (in our case, veterans would need (mandatory) user to enter Service Branch as a Jour...

More often than not, when I create or change a query and I click on Save and Run a Report, eTapestry gives me a message that says I'm not authorized to make the change. Of course I'm authorized. I'm the administrator for my company. This is so fru...

My organization is using UDFs to gather necessary financial and tribute information on the Transaction Application. As we have set up these fields, they are not in a logical order for gift processing. It would be helpful to have the ability to edi...

If a donor intends to make a gift towards the same cause at a later date, it would be really helpful to speed up the time it takes to enter the gift by duplicating an existing gift as a basis for the new one, ammending the date and gift amount as ...

It would be a great way to match records of giving from Good2Give to etap in a much more streamlined process. We can determine who gave what, and report on it more accurately. I would assume it works similarly to Everyday Hero and Just Giving inte...