With the new checkout process, donors get confused during credit card checkout and accidentally select Visa Pay instead of the Pay With Credit Card button. They then get trapped in the loop of creating a VISA pay account and become very frustrated...

On the journal page, there is so much information above the journal entries, all spread out with lots of spaces in between the lines of text, that I can usually only view one or two journal entries at the bottom of my screen. It would be helpful i...

Allow the forms to be moved into subfolders, for example by income stream or department

This will tighten up long newsletters and also be helpful when printing from a pdf to mail out a newsletter.

Like the ability to insert a video into the newsletter content, similar to inserting an image. There would be an article or a line item stating what the video is about indicating to click on the video, which would play within the newsletter. I.e. ...

I don't know if this is already a possibility, but as I was working in UDFs today I was wishing that I could change the font color to make it more easy to find info.

As a user you should have a shared photo bank for all users to access on both the Drag n Drop and Classic Templates. On Drag n Drop templates: -you cannot delete photos - you cannot sort photos and move them into folders. -you cannot create a new ...

To have operational donations and capital donations separate and visable on the home screen

Our current DIY donation form is rather long and cumbersome, as we have sections for tribute gifts, recurring donations, etc. While we want to keep all of these fields / options, we are afraid that the form may be turning away some donors before t...

The header bar that displays basic information about a record stays at the top of the page when you scroll. For example, on the Journal page, scrolling sends journal entries "behind" the header bar. Some of the users in our office have large-print...