When receiving a credit card payment from an online giving page, users only have to option to Delete or reverse the credit card gift, and create separate cash gifts for the amounts wanted to be applied to multiple pledges. This method can skew the...

There is confusion amongst our users who want to pay by debit card and only see a pay by credit card option even though this option will do both! A simple addition will solve lots of frustration!

It definitely feels like it shuts off more quickly than 30 minutes. Offering a setting option or more obvious heads up that this was an update would be good

A couple of weeks ago we found an error that I had made in entering a donation. I wasn't sure what had happened. I enter our donations the day after they come in usually. So I set the quick entry default with the correct date and anything else tha...

Please add “ACH” and “Wire” as additional gift type fields in eTap. The only option we have right now for those electronic types of giving is EFT and that doesn’t allow us to separate out things for balancing. Having ACH and Wire would really help!

This can already be done with contacts and notes, but would allow us to record more detail in mass interactions, which would create more consistency in our reporting

Please add a feature where we can save the date ranges in the donor renewal rate report. It is time consuming to enter them every time I run the report (for a chart vs. Excel, for example.)

Right now, if I want to see what accounts different users have modified during the month I have to run the user activity report and then click on EACH link for EACH user for EACH day of the month that they were active. For organizations with multi...

Duplicate checking currently causes issues when accepting donations through DIY forms. If a couple shares an email and a home address, or if an individual's email and address is already the contact info for a community group's account, the receipt...