Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ETAP-I-1158 Move Letters from Mass Interactions back to Journal.

Instead of splitting the journal contact logs by mass interactions/one off's - define it differently but keep the journal continuous. Merged

We have found that the new split in the journal where mass interactions have their own tab - drastically takes away from the visual continuity of being able to see what you have sent the donor. Now you have to flip back and forth between tabs and compare dates.  Instead, could the mass interactions not be given a different look and whatever else is needed to be able to pull them separately for reports (if that is why the journal contacts have been split like this) but keep all the contacts in one continuous journal as it was? 

  • Guest
  • May 28 2018
Look and Feel
  • Jacqui Dunleavy commented
    July 06, 2018 08:05

    It's certainly more difficult to see all the interactions easily since the update but if there was an option when adding a contact/note to decide if you wanted it to be placed in the mass interaction section or general journal, this would go a long way to solving our problem

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  • Guest commented
    June 07, 2018 20:42

    I agree that the split with journal entries and mass interactions have made it more difficult to see all interaction with a specific donor in one place.  I do not like this update.

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