Some of our less experienced users, when sending out mass emails or creating lists for surface mailings, have requested that contact notes be made in the journal of each recipient. These contacts quickly become obsolete. I have identified dozens that are junking up the journals of thousands of accounts on our database.
In order to delete them, I am currently required to hire an eTapestry programmer and pay (estimated is $600+). As administrator, I'd like to delete them myself - at no cost.