Blind copying donation confirmation emails

My financial manager is concerned that right now online donors are getting two different acknowledgement letters -- one letter is the confirmation email that is generation automatically after a donation is made online, the other letter is one we generate in-house and send snail mail to the donor. We make a copy of the in-house generated letter and give it to our financial manager for her records. However, we would like to be able to cut out the in-house generated letter and just use the automatic confirmation email as acknowledgement to be more efficient. We can't do this, though, because our financial manager needs evidence of acknowledgement.

  • Guest
  • Dec 10 2015
Communications
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  • Guest commented
    June 24, 2016 17:35

    This feature would be a huge help for both development and finance staff. This feature is available for carts and it would be of great value for DIY forms as well.

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  • KC Bridges commented
    December 12, 2015 00:45

    Seconded--not only because of financial substantiation (which is important) but also for the peace of mind that the right acknowledgments are going out. I mean, we can check it from the Communications tab, but it is another thing entirely to actually receive the confirmation email. We would certainly appreciate it!

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