Sender of an Email

When we send an email from 'communications' on eTapestry, the email comes up as any words before the @ of the email address, so it looks like the email is coming from "info" or "lgjohn" rather than from our organization. It looks unprofessional and I am told there is no way to change it. 

  • Guest
  • Feb 16 2016
  • Already Works That Way.
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  • Guest commented
    11 Sep, 2017 08:27am

    Hi Mike, 

    Is there a way to do this for single emails? (Rather than just Mass Emails)

    I can't find the options where I choose regarding the reply emails. 

  • Mike Rusche commented
    22 Feb, 2016 08:51pm

    When you send an email from Communications in eTapestry, you choose what you want the email to "come from".  On step 2, it ask you; "To whom should reply emails be sent?"  You have three choices.  1) Your user name and email(as is found under My User), 2) Your organization name and email (as found under My organization or 3) Someone Else, which allows you to type in any email you want.