Allowed greater flexibility in creating thank you letter templates

It's great that you can create templates and send thank you letters out of eTapestry, but it's very difficult to move around blocks to exactly where you want them. If you want to put in a picture or a giving level box, it's impossible to place them where you want them. Our organization still exports the necessary data and uses Microsoft Word so that the thank you letters look as professional as we want them to be. eTapestry would be a lot better for correspondence if there was greater flexibility in creating the letter templates.
  • Guest
  • Aug 7 2015
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    Mike Rusche commented
    February 22, 2016 18:55

    At this time, we use a third party editor for our edit/creation of thank you letters.  We are investigating switching this third party editor out in the future for one that will give us more flexibility.  I have no time frame on this at the current time.

  • Guest commented
    April 10, 2018 22:58

    I agree. I do not use the feature at all, although I was excited about it, it just does not do simple stuff. I have to mail merge in Word. Frustrating.

  • Metuka Hechtman commented
    25 Sep 17:48

    Apparently even in 2019 this hasn't been addressed.  The templates are so rigid and basic that I have to do double the work and do separate mail merges.