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Blind copying donation confirmation emails
My financial manager is concerned that right now online donors are getting two different acknowledgement letters -- one letter is the confirmation email that is generation automatically after a donation is made online, the other letter is one we g...3
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Ability to opt constituents out of only certain types of communication.
Certain supporters want to receive certain types of communications. There are those who just want a newsletter once a month. Some want all the communication. Some want to pick and choose. It would be nice for them to choose what types of communica...0
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Invitation cards in E-Tapestry
We can send the invitation card (similar to birthday card or Christmas card format) thru email and mail. It would be more formal and professional rather than a one-page newsletter template.0
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Preview snippet after subject in Advanced Mass emails
At the moment, recipient's inboxes show the snippet: "Having trouble viewing this email? View as web page" followed by the first line of text. Please can this have a configurable field of its own when creating an email template so that we can ente...1
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Thank You Ideas
We created a "Thank You" video. It would be great if the video could play immediately after the donor gives instead of having to add it as a link in the "Thank You" letter.0
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Allow different letters or receipts to be automatically sent to donors based on amount donated
Legally we can only issue tax receipts for donations over $20. It would be helpful to have a function where donations made through an online donation form UNDER $20 received a general thank you letter, but $20 and over received a tax receipt.1
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Include a blind copy option when creating emails for a thank you Tax receipt email
We retain copies of all thank you/tax receipt letters for audit purposes. I recently created a thank you/tax receipt letter for emailing to our online donors. Currently, there is no way to blind copy myself or our tax department of the actual corr...0
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The "Create Journal Contact Record" should be checked by default.
If a user sends an email and does not check the box, it's gone. It should be checked by default (or at least give admin that option) and could be unchecked if the journal record is not necessary.0
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Online e-cards for Memorial or Tribute Gifts
I saw another non-profit (Arizona Humane Society)who is using a different Blackbaud product be able to offer e-cards to their online donors. Once a gift has been made, they have the option to send an e-card to notify the donor that a gift has been...0
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Custom Stationary
I would really help if we could upload or add custom stationary to our thank you letters. Our stationary has a watermark on it and I cannot lock or write on top of that image... organizations need consistent branding and if we are going to see thi...0