automatically email a receipt to donors for recurring credit card / eft gifts

Either within etapestry, or by passing a donor's email through to Sage, etc. using the API, it would be really nice if automatic email receipts could be sent to donors with a recurring credit card or EFT donation each time their card/bank account is charged. Donors giving in this fashion like to be made aware of when their card is charged in real time. For that matter, automatic emails for any number of conditions within the database would be extremely helpful.
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  • Aug 7 2015
  • No Plans to Change at This Time
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    Mike Rusche commented
    February 22, 2016 19:09

    I believe you are talking about having a thank you/receipt automatically emailed once a transaction has been processed on a recurring basis.  We just updated the ability to have that type of item sent upon a one off online transaction.  I do not believe we will go further with this capability at this time.

  • Becky Poalinelli commented
    February 22, 2016 19:14

    Mike, please reconsider this capability.  It would literally save us hours of time generating receipts, if the recurring schedule gifts could have each month's receipt automatically emailed to the donor at the time the transaction is processed each month. 

  • arshed ahmed commented
    June 13, 2017 11:33

    This would be a great feature. we have almost 30 recurring transactions. And we only have volunteers to do work for us and we are struggling with generating letters for each donor. It would be great to have auto email settings to send successful email or unsuccessful email and in parallel informs the organisation.

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