My organization spends a lot of time contacting people whose card information has changed. It's annoying to the donor, and we lose money when the donor doesn't give us their new information. Other Blackbaud products have this service, why not extend it to eTap?
We recently released Blackbaud's Credit Card Updater service in eTapestry. Please check out our Credit Card Updater documentation for more information.
I agree 100%. This product should be more intuitive and better for pledges and payments. Not sure why the other Blackbaud products have it and eTap doesn't.